If this is the case, then you should listen to the other 10%. My account was jailed also. I never cheated, I was told my account name "TheCudjo" was cheating. I've never used that name I have no idea where they got that name from. I am taxidriver351 in the game, and always have been. I tried to explain that to customer…
Same thing happened to me. Glu said I was jailed for using an exploit or cheat tool. I would know how to do that, Sorry guys sounds like you've been "jailed" You can play the game, just can't chat or play any Events.
I reported this issue through the customer care section of the app. this is the response I got. I have no clue who "TheCudjo" is. I've messaged back that they were wrong. After 4 days. I've got no rresponse.