Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.

Contacting Customer Service Update

[RR] Ryyst[RR] Ryyst AdministratorRegistered Users, Moderators 3,814 Posts
Hey all!

When Racing Rivals 2.0 launched it included a nifty "?" button. This pulled up our FAQ/Helpshift system.

Soon, all customer service inquiries will have to be made through that system as we are moving towards that one and closing our old system (Don't worry, we'll answer all the old tickets before we do that)

Through this system you can search for answers to various questions before asking us and if you can't find what you are looking for, you can then contact Customer Service.

There is the In-game mobile version and a Web Version.

One of the benefits of this system is that when corresponding with CS replying to your own reply will NOT move you to the end of the queue. That will only happen when we reply.

For more info on this new system please refer to this thread:

http://racingrivalsforum.ciegames.com/forum/check-engine-light/help/1136084-looking-for-assistance-the-new-in-game-faq
IGN: The Real {RR} Ryyst
Soon to be Ex-Carbonated Community Manager

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