About 3 days ago I was playing normally on my account (zatta - level 170 - invested 6 months and about 15 euros in that account) when the game crashes for no reason. I close the app and restart, and the game exits on its own again. I figured this is normal as it happened before and I always fixed it with a reinstall. But this time was different, after reinstall the game asked me to load my old account and when I did it exited again. I wasn't able to access my account for 3 days and meanwhile i wrote and described my problem in 2 emails to the CIE support team for RR. I didn't get any answers so I decided to play a new account while the problem is being solved.. ( The game crashed only when i tried to load my data and not when i started a new game)
3 Days on this new account, already got 5 rides (2 of them were gem cars) (lvl 29) and the same crash again. What do you think? I wasnt able to enter again after i closed the app and after reinstall I got the same story allover again. All in all it seems that at the moment im left without my 2 accounts for no reasons whatsoever. I lost 6 moths of playtime, 1 full gtr with 750k rims, 1 stage 2 rx7 gt spec, 2 s2k's, full scirocco, eclipse, 2 evo, nsx, rx8, ....
I was never banned and never had issues with pinking!
If there's someone here a little help would be great im kinda desperate. However i won't start another game until you fix this mess.
Thank you,
Pol
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my old unnacessble account: zatta
my new unnacessible account: Crize ALZ
sry for double post
Thank you.
If you have an Apple Game Center account and you are logged onto it when you create a Racing Rivals racer, that racer will be synced to that Game Center. Everytime you start Racing Rivals (after a Force Quit) the game will look to Game Center to find what Racer it should load. This will allow you to access that racer on any compatible iDevice as long as you are logged onto that Game Center. This also means that if you delete the app and reinstall, you will be able to log onto that Racer.
Now, if you weren't logged onto Game Center when you created your Racer, then the information about what Racer to load is saved on your device. Should you delete the app, or should an update or a restart happen, it is possible that that information will get deleted. Your device will then not know what racer to load so it will default to starting over.
Sometimes people can create multiple Racers. You can do that by logging out of Game Center and restarting Racing Rivals. The game will probably ask you if you want to Load User or Keep Playing.
Load User will try and load whatever account is synced with Game Center. If there isn't one or if you are not logged onto Game Center it will default to creating a new racer.
Keep Playing - will load whatever racer was accessed last (as long as that information is still saved on the device)
Things to note:
- Game Center can only be synced to 1 Racing Rivals account.
- Game Center is an Apple property, this means we have no access to any login information regarding Game Center account. All we have in our database is the name of the Game Center account synced to a Racing Rivals account. If there is no racer synced, then we will not be able to see that Game Center account.
- Racing Rivals accounts are not deleted. If you lost access to it, no cars, currency or progression is lost. Accounts are left as-is.
- You can have multiple Racing Rivals accounts, but to access them whenever you want each must be synced to a unique Game Center account.
- Transferring cars, or currency or anything else is a service Cie Games does not provide.
Soon to be Ex-Carbonated Community Manager