Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.

Looking For Assistance: Account Issues

[RR] Ryyst[RR] Ryyst Administrator3,814 PostsRegistered Users, Moderators
edited July 2015 in Help!
Accounts are never deleted. So if you find that you can no longer access your account, more than likely its because it was never linked with either Game Center, Google Play or Facebook.
Racing Rivals does not have a dedicated login system. The information te app needs to find that account is saved locally on your device by default. Should you delete the app, that info is also deleted. Which means your device no longer knows which account to access.

By linking it with either Game Center, Google or Facebook, your device will use those services to find your account.
If you find yourself unable to access an account, we will need to link it to a Game Center, Google or Facebook account that you can access from your device. However, we do not have access to these accounts. They are provided to us only if it is linked to a racer.

So what has to happen? Well, we would need to take a racer linked to a GC,GP or FB account and switch it with the Racer you need access to. If you do not have a GC,GP or FB account you will need to create one. Then you will need to link it to a racer. If you have one, make sure you are logged into it on your device, and create a racer and link it.

Once that is done, you can submit a ticket to us using the "?" in game with ALL of the following:
Game Center/Google Play (not the email):
or
Facebook Login Email Address:
Racer linked to that account:
Racer you need access to:
Once we have all that we will swap accounts and then you can access the linked Racer on any compatible device logged onto the GC, GP or FB account.

Note that all we do is switch Racer accounts as is. We do not merge or transfer cars and cash from one Racer account to another Racer account.

We also do not move Racers from one Game Center account to another. Same with Google Play accounts.

We can link accounts to both Game Center and Google Play. Same steps as above.

A Game Center account and Google Play account can only have 1 Racer linked to it.

Facebook can have multiple, but you would only be able to access the newest account.

For information on how to open up a ticket: forums.racingrivals.com/rivals/discussion/206482/looking-for-assistance-contacting-customer-service#latest
IGN: The Real {RR} Ryyst
Soon to be Ex-Carbonated Community Manager

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