New Update is now available on the Apple App Store and Google Play.Investigating - Means that the issue has been reported and is still being looked into
Fix Pending Testing - Means a fix has been made and is currently in testing
Fixed in Future/Next Update - Means the fix is awaiting implementation which could mean in our next update or via hotfix
Need more info - Means we aren't able to recreate the issue and we need more examples
Fixed
- Teams
- Viewing Teams in "Find a Team" sometimes prompts "Team Doesn't Exist"
- Fixed
- FB Posts
- Friends issues
- Deleting friends may cause a -12 or -11 error
- Friends list may show as "New Player" Level 0
- Friends coming online may show "Friend Online is Online"
- We no longer need further info on this issue
- Fixed
- Racer Showdown
- Prize car says "Teams" instead of "Players"
- Fixed
- Driver’s Challenge Results screen shows the player gaining cash for shift bonuses but cash does not go up
- The issue is that you shouldn't get cash for those races. It's a display issue.
- We no longer need further info on this issue
- Fixed
- Purchasing Cars
- Unable to purchase cars listed for RRC, instead takes gems (says not enough money)
- Fixed
- NISMOs
- Using a NISMO in a race results in a tie
- We no longer need further info on this issue (unless you experience this using another car)
- Has to do with a combination of specific wheels and cars
- Fixed
- Error message when claiming Blueprint cars
- Missing Wheels and boosts
- Players that entered the game before officially live may run into a plethora of issues
- Custom Wheels Removed
- Boosts Removed
- Inventory Items Removed
- We are current working on a resolution for this as one of our top priorities
- We no longer need further info on this issue
- Compensation Package Given to players affected - Contact Customer Service if you feel you should have been compensated
- Levels being reset
- Previously purchased parts are not installing
- Some players are getting the message "Not enough money" when trying to install previously purchased parts
- Fixed
Known Issues (Still in the process of being investigated/testing)
- Repairs not finishing automatically
- Players have to tap "Finish" for free to complete repairs.
- Investigating
- Hoods missing
- Some car hoods are graphically missing
- Investigating
- Unable to send in Tickets
- Players getting an error when attempting to send in tickets in-game
- Investigating
- Keyboard Pop Up by Default
- When tapping Chat, the keyboard pops up automatically
- Investigating
- Increased reports of (-12) errors when racing
- Players reporting that their Rating and power keeps fluctuating
- Getting a “package file is invalid” error when trying to update the game
- This is a Google Issue
- Go your device's Settings menu.
- Go to Applications (may also be labeled Application Manager).
- Tab over to All Applications.
- Open the Google Play Store app.
- Tap on Clear Data and Clear Cache.
- Relaunch Google Play and install or update the our app again.
Please do not Post Comments on this specific post of Known Issues. PLease reply to the thread or post a comment on a post with a similar issue.
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