Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.

Reminder: The Forums are not a shortcut to Customer Service

[RR] Ryyst[RR] Ryyst Administrator3,814 PostsRegistered Users, Moderators
Just a reminder. If you try and contact us through the forums for assistance specifically for your account, we will be unable to assist. Unfortunately, everyone must go through the Customer Service queue. The forums is not a shortcut. We will not place you ahead of the others who have gone through the proper channels.

The best way to get assistance is to use the "?" in game. If you are unable to do so, you can use the web page: https://glumobile.helpshift.com/a/racing-rivals/

For faster service please include as much information as possible, Answer the following as best you can: Who, What, Why, How and When.

You can refer to these threads:

http://forums.racingrivals.com/rivals/discussion/206482/looking-for-assistance-contacting-customer-service#latest
http://forums.racingrivals.com/rivals/discussion/206503/looking-for-assistance-account-issues#latest
IGN: The Real {RR} Ryyst
Soon to be Ex-Carbonated Community Manager

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