Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.

Account Help Please

LongusMagnusLongusMagnus Registered Users 405 Posts
edited October 2015 in Help!
@[rr] sparkle @[rr] phoenixx @[rr] ryyst since you all can look into the game accounts - can you check the status of this racer: speedy draft 719

He became desync over four months ago, did the help ticket through the game's ? and finally got an email response from CS about 3 weeks ago but still does not have the account restored - can you see what's going on? I'll send him this message link so he can create a forum account - thank you

Comments

  • LongusMagnusLongusMagnus Registered Users 405 Posts
    edited October 2015
  • [RR] Sparkle[RR] Sparkle Moderators 1,805 Posts
    This is the response you received 22 days ago:

    I apologize for the delayed response and the inconvenience caused.

    Looking at both of these accounts we noticed that the IP and other bits of information don't match. For security reasons we cannot switch the accounts at this time.

    If you happen to have access to the old device you used with [Speedy Draft 719] and can log in from that device with [New Player], or if you can play from the same IP address, then we can go ahead and make the change.

    I think I have answered your question, if you any more queries please revert for us to help you better. Hope you have a great game play experience.


    You need to access your new account on the same device you used to play the old account. Support can only recover accounts when there is an exact match of information.
  • [RR] Sparkle[RR] Sparkle Moderators 1,805 Posts
    That is not necessary.
  • LongusMagnusLongusMagnus Registered Users 405 Posts
    That explains much thank you @[rr]sparkle but I don't understand ur second post "that is not necessary" can you elaborate please?
Sign In or Register to comment.