Here is the email I sent to customer service regarding a shift glitch car loss. As usual, I provided all the information needed for a replacement. Today I get an email back asking for exactly what I just sent them a week earlier. Lol, and in my original email I mentioned do not email back asking for more info!!!!!!! Do they even read the complaints??? Check it out for yourself..... I X'd out my personal info so the few sick freaks that come here can't stalk me anymore. Sent from my iPad On Aug 22, 2014, at 4:09 PM, Cie Games Support wrote: Hello, Thank you for contacting Racing Rivals Support! In order to assist with your issue we will need information about your account before we can proceed. Please reply with the information below: Racer Name: Device: Facebook Login Email: Game Center ID/Nickname: Google Play Account Name: Please describe with as much detail the issue you are experiencing: If this is in regards to a race please include the car you used, who you raced and when the race took place. When listing cars please include the year, make and model. Please include a screenshot of any error messages you are receiving. Once we have the information we will be able to troubleshoot this issue with you. Regards, Racing Rivals Support On Thu, 14 Aug 2014 16:40:05 -0700, XXXXXXXXXXXXXXXXXXX> wrote: Username:Goldtop1955 I was racing in the scion r spec turf war and entered into a pink slip race with racer "bullys back". I clearly would have beaten him except my shifter did not work.... Another common glitch which has never been fixed. My r spec had gem paint and had a rating of 1663. This race occurred august 14 appx. 7:30 pm. Please issue a replace as promised by [RR] Ryyst of the RR forum. I have included all the information necessary so please don't write back asking for information. Thank you. In game name. Goldtop1955 Game Center name. XXXXXXXXXX Sent from my iPad
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Soon to be Ex-Carbonated Community Manager
Soon to be Ex-Carbonated Community Manager