Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.
However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.
On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.
In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.
On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.
In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
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24 hours since CIE contact
Josh A Tx Truckr
Registered Users 66 Posts
in Help!
Yesterday I received my ticket response as to not being able to play on my account. I replied with the information requested and yet, 24 hours later, I'm still waiting to be synced. Trogdor asked me to wait 48 hours, but with a turf war in the midst of that 48 hours, I'm simply posting another request for help by an actual admin. I understand the lack of employees, but I waited my time, I replied with the information required, it doesn't take more than 1 person to do this simple task. I followed your guidelines of waiting approximately 10 days. Now follow through with your job and take care of my ticket please.
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Soon to be Ex-Carbonated Community Manager
What I'm suggesting is that there be one line(one Que) that all tickets get addressed to. They go in order like you have.. then a seperate Que.. or something as simple as a seperate return email address that goes to another email. Thatt way when replies are sent to that email, those people aren't waiting the full line length again. Then you run into the problem of people figuring out that email address.. my response to that is they in turn would need to reply.. replying shows all prior communication. If someone tries to jump line you could easily identify that when they have no prior emails attached.. then the players penalty for attempting that would not be that they get moved to the other line, no instead that email just gets deleted. So then they are forced to send an initial ticket.
Again am not complaining anymore because my issue is resolved. But merely suggesting that there has to be another way. Maybe y'all can brainstorm a better one in the future when y'all have more staff and more time. Just one in the suggestion box
Soon to be Ex-Carbonated Community Manager
Soon to be Ex-Carbonated Community Manager