Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.
However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.
On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.
In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.
On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.
In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
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If you are on iOS, we need the SCEENSHOT of the iTunes receipt. (Please make it so its legible, must include the time and date, your info and what packages were purchased.
If you are on Android, send us a copy paste of the google receipt.
Soon to be Ex-Carbonated Community Manager
Soon to be Ex-Carbonated Community Manager
You essentially pay Apple or Google for the Rivals Currency.
Once the payment is cleared with Apple or Google, they send us a transactionID. For Apple, its an ID you never see. Google sends it with their receipt.
Once we get the transactionID, the game credits your account.
When you purchase a specific package, you aren't able to purchase that same package until the previous one clears.
So when you don't get your purchase, its because we don't receive that transactionID from Apple or Google.
Our devs found an issue and have it slated for the upcoming update. Until then you can either request a refund from Apple or Google or email us a screenshot of the Apple Receipt or forward us the Google Receipt.
Soon to be Ex-Carbonated Community Manager
can someone help me?
p.s.: i´m from germany