Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.
However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.
On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.
In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.
On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.
In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
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Overwritten account linked to Facebook :(
t3st m3 b1achhh
Registered Users 997 Posts
in Help!
So was really enjoying the new update and stupidly showed my little brother the new game features.
Well to cut a long story short he decided to use my Ipad while I was out and made a new game on the device only.
I came back and logged into my game on my phone, only to find it had gone and Facebook was now associated with this brand new account.
I can't get my account back!!
I have emailed the game via the support button, but is there anything more I can do???
Having withdrawal symptoms already
Any help or advice appreciated
Well to cut a long story short he decided to use my Ipad while I was out and made a new game on the device only.
I came back and logged into my game on my phone, only to find it had gone and Facebook was now associated with this brand new account.
I can't get my account back!!
I have emailed the game via the support button, but is there anything more I can do???
Having withdrawal symptoms already
Any help or advice appreciated
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Comments
Come on admin... I know your busy with the bugs of 3.0 but I need to get my account back.
Ryyst???
I know u guys are busy ironing out the niggles with the update but come on.
Any comment from admin? I've sent two emails with all the info required.
I still haven't even received a ticket yet!!!
You can always refer to these two threads to make sure that when you do send in a ticket, they do not need to contact you asking for more info:
Customer Service: http://tinyurl.com/lygu7xf
Account Issues: http://tinyurl.com/kcsg86w
Soon to be Ex-Carbonated Community Manager
Surely this can't be normal? Can it?
Can anyone help me please
Thanx
Right... Here we go again...
My IGN : t3st m3 b1achhh was disassociated from Facebook well over 5/6 weeks ago now.
A new IGN : testmeb1achhh was created paired to my Facebook and I contacted the game through the ? Button in the game as advised via the FAQ.
Well my statues today is... A big fat fail!!!!
Have I contacted the game with all the relivent information?
Yes- at least 8 times through various means (4 in game, and 4 emails to cie and glu)
Have I had a response from anyone besides Rysst?
No and he only posted links to FAQ
Do I have my 100+ cars back?
No
Have I had a response to my numerous emails?
No
I have been very patient with this situation but am really getting stressed out now.
I was told that each time I send in an email, get pushed to the back of the queue. Hence why I have stopped emailing. Is this true?
I have spent real money in this game, well over $300 and astonished that I haven't been contacted once!
Rysst I know it is not your job, but please please please can you look in to my account???
I would be very grateful if I could ge it back for me before Christmas. It has been well over a month now.
If you need any more information, please contact me.
Yours hopefully t3st
But no... Still haven't had any responses from customer disservice.
So I am now going to email them twice and day until they have the decent to reply. I knew they busy but it's been 8 weeks now maybe more since I reported the incident using the right channels.
What a joke.
Still nothing
Top notch customer service
Refer to this thread and include all the information they need. It looks like you keep providing 2 of the three pieces of information they require.
http://tinyurl.com/kcsg86w
Soon to be Ex-Carbonated Community Manager