Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
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Update on Customer Service

[RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
Hey everyone. We're moving from our old ticketing system to a new one. Both are currently up and running, but we will be moving from one to the other in the coming weeks.

Please refer to this thread: http://racingrivalsforum.ciegames.com/forum/check-engine-light/help/206482-looking-for-assistance-contacting-customer-service

The old ways of contact will not work once we've fully moved to the new system.
IGN: The Real {RR} Ryyst
Soon to be Ex-Carbonated Community Manager

Comments

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    mikeaveli504mikeaveli504 Registered Users 516 Posts
    Is it still a long wait? Just wondering
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    [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    Wait is still the same. We hope that the FAQ will cut down on the amount of tickets we get as it should answer the easier questions. Also the new system provides us with more account info (if you use the in game version) which should cut down on the "We need more info" replies. So as we slowly move to the new system we hope that our wait times will begin to decrease as the work load decreases. But it will always be as fast as they can answer vs how many come in.
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

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    Jerrr14Jerrr14 Registered Users 4 Posts
    Thanked ryyst can't wait till u guys unban me and my other account
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    Jerrr14Jerrr14 Registered Users 4 Posts
    Thanks ryyst can't wait till u guys unbanned me and my girlfriends account
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    Csp3rdbloccCsp3rdblocc Registered Users 28 Posts
    -_- so I've waited months for you guys to cut our tickets nd wait again ??
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    Csp3rdbloccCsp3rdblocc Registered Users 28 Posts
    I miss interpreted wat you wrote down
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    tofasttofast Registered Users 21 Posts
    Is this gonna affect my ticket I requested :(
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    MichaelnycMichaelnyc Registered Users 12 Posts
    Hello my name is Michael Carter i already contacted glu and help shift in game racing rivals but to no resolve please help me on feb 3rd or night of the 2nd on lg tribute android 4.4.2 i was racing my maxed honda hsv 010 and i was talking to junk to people racing pinking cars that couldnt beat me they said what if sombody does the restart glitch on you i said omg id just die but i didnt thing it was real soon as i said that i pinked sombody i dont remember there name but race clock counted down after i clicked pinks raced timed out as if he was just sitting there next thing you know error pops up restart so my hearts already dead inside it restarts come back my maxed honda hsv says 139 gems to buy back?? Which is wierd it should be way higher secondly its s turf car if i lost it in a legit race there is no buying it back so i click the buy back thing it ooens says 0 gems now ti get my car back so now im bugging out but thought there was hope i click that to buy back for 0 gems then pop up error restart come back no trace of hsv what so ever this has been wieghing heavy on my heart for days now and i just want answers amd some type of appreciation for me as a loyal customer please contact me asap my racing rivals name is speed limit down and my email is wingstone678@gmail.com
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