Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
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Account lost and a bit of confusing situation some help on what steps i need to do.

XhepistiXhepisti Registered Users 24 Posts
To whom it may concern

Dear sir/madam

I am writing in regards of one of my team mates because his written English is not that good and for some reason he has lost his account because it wasn't connected to anything.

He has spent more than 20,000 gems on that account and also has a lot of cars stuck in it without being able to access it.

At the moment on the acc are stuck around 1300gems, around 1m rrc and a lot of cars mostly maxed.

The account lost is "GONZALEZ HEMI" and was accessed from his phone Samsung Galaxy s4.

He sent a support ticket with the account "LIFT APEX 7835" that was installed when his main account was deleted both accounts comes from the same phone, and for some reason he lost access to this account too because he thought that after waiting around 5 days without any reply from support, he hopped that by uninstalling the game and installing it again his old account with username "GONZALEZ HEMI" would come back on, but no such luck happened. Therefore now he has lost access to both "GONZALEZ HEMI" and "LIFT APEX 7835" and opened a new account named "RENE HEMI" and is linked to his Facebook account.

Game Center/Google Play (not the email): CARLOS RENE GONZALEZ
or
Facebook Login Email Address: cargon82@comcast.net
Racer linked to that account: RENE HEMI
Racer you need access to: GONZALEZ HEMI
What other information do we need to give in order to get his old account back? A new ticket has been sent to support but he is afraid that they link it to his second account and he hasn't got access to it anymore and nor he can see if a reply has been sent from the support anymore since he hasn't got access to "LIFT APEX 7835" any longer.

The only account he has access to at the moment is "RENE HEMI"

Many thanks in advance

And any suggestions would be handy and I'm sorry if I have caused any trouble or any time wasting for the admins.

Best regards

Comments

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    [RR] Sparkle[RR] Sparkle Moderators 1,805 Posts
    These need to be submitted in a ticket, as the forums are not support. However this post contains everything needed.
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    XhepistiXhepisti Registered Users 24 Posts
    Already sent the above writing to the ticket support sparkle through the flu website contact us form as it took me all day to get the information of him.

    I just thought to open a new thread in here to check if anything else is missing.

    However, thank you very much for your time and quick reply sparkle.

    A+++
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    XhepistiXhepisti Registered Users 24 Posts
    To whom it may concern

    Any news on how long this issue is going to take place? Is there a long que about the tickets? Approximately how many more days do you think it might take so that I don't be a pest on asking about it?

    Best regards
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    JBANEZJBANEZ Registered Users 243 Posts
    RESOLVE MY CASE 8 DAYS ONLY. .
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    [RR] Sparkle[RR] Sparkle Moderators 1,805 Posts
    We are currently experiencing a very high number of support requests. As requests are answered in the order in which they are received, please make sure you do not update your request as that will push you to the back of the line.
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    ImmortalRacingImmortalRacing Registered Users 121 Posts
    thanks for the email address, now all we need to do is crack your password....cargon82@comcast.net isnt this a bit private to be posting publically???
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    XhepistiXhepisti Registered Users 24 Posts
    I think it is.

    Account has been restored so this thread can be closed or deleted.

    Thanks for your time.
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    NECOTRDNECOTRD Registered Users 7 Posts
    Saludos, tengo un problema mi hijo abrio una cuenta en mi celular pero ya yo tenia una con el nombre de NECOTRD y ahora no puedo entrar en la de NECOTRD , por favor si me pueden ayudar se los voy a agrdecer
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