Hey all,
As a lot of you know and have experienced we encountered several issues over the weekend.
If your using an Android device and your account is only linked to FB, unfortunately you may run into issues accessing the account. We are working on that. If your account is linked to FB and Google Play please choose Google Play to log onto the game.
We are currently working on a new update which should resolve the issues experienced which is our top priority at this time. We hope to have it up soon.
Things to note:
- We will release the 2016 Camaro SS as soon as we can, we'd like to have players able to play first.
- The Joining Friends issue will be fixed in the next major update (4.0)
- No accounts are lost or deleted, they are simply desynched... meaning your device has lost the connection to that account. We are working on some of those, otherwise please contact customer service with account assistance. (http://tinyurl.com/kcsg86w)
- We hope to also resolve the "player is busy" issues.
- Any compensation will be discussed AFTER we have resolved these issues.
I will update this thread when I have more information to share.
We apologize for the inconvenience and appreciate your patience in the matter.
~ {RR} Ryyst
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Soon to be Ex-Carbonated Community Manager
Soon to be Ex-Carbonated Community Manager