Whaz up, somewhere around the end of the month the game just started action glitchy, overlaying images (such as, the upgrade menu and main garage screen being displayed one on top of the other, not allowing me to race without joining a friend.
Read the FAQs and sent a message to Customer Service about the issue... 2 day later no reply.
I then tried to access my Racer Account on another phone I have it worked, Google Play signed me into my RR account on my backup phone.
So I un-installed the game on my main phone using my phone's app manger(not Google play app. However, when I started the game this time, everything was gone, had to start all the way over from the tutorial screen. Contacted customer service two weeks ago and nothing happened since then still can't access my account
*** My question is do I quit the game until a CSR contact me, or just forget everything and start off anew?
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OK now I'm still waiting... Now I honestly say this hard to quit, same as Nitto Legends I really miss the pedal system from the old game.
Now my new question is what will happen to my current progress when get my old account back? I just acquired a few rare cars from the vault, will I lose these cars... I need to know so I can transfer them.
Subject: Android - Google Play Account De-synced with Racer Account
Google Play Name: Chris Holmes
Racer Account Linked to this Google Play Account: Slim Pinkins
Racer Account I want Restored: Tatadiya Tonski
Hope that's everything you need to help restore my account.
http://postimg.org/image/akoxnu28v/
To honest, not being able to play feels like buy a new car and losing the keys to it... I can look at my cars all day... But can I drive them? NOPE!
Its simply are saying we received your message, we'll get to you as soon as possible and gave you some alternatives to look into while you wait.
Please understand you are not the only person asking for help. Our CS reps go through each ticket, and some issues take longer than others, but please be patient as there other players in front of you.
Soon to be Ex-Carbonated Community Manager