So recently I did an offer worth 1245 gems. It was a $1 trial for a credit monitoring site. I did it, never got the gems. So they asked for proof and a screenshot of the account showing the trial. First of all, how is that possible since the trial is over and I canceled in order to avoid being charged 20$? So I sent them a credit card statement showing the $1 charge from the entity, 2 email screenshots confirming the trial was started (it even says it in plain day), and then a screenshot of the account on the site (which doesn't show the active trial, since its over with) that shows the account details, including same last 4 of the credit card statement. What more do these people want? I did another trial with a different site worth 1400 gems, still no payment on that. I'm pretty livid. You guys are going to get lumped in with them as having horrible customer service if you don't do something about them. Don't tell me to contact them either, because I've done everything except give them my blood. So, yeah.
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They aren't a scamming company, as I've personally collected well over 35000 gems from them with their offers, and I've seen many others collect gems from them as well.
Lastly, your attitude towards the game is terrible...this isn't Glu's problem, they didn't cause your issues, so why take it out on them? I will tell you from experience that, dealing with customer service or looking for it with a sour attitude, rude remarks, demands or threats does not bode well, and in most cases will result in a deleted email/post or disciplinary action
face it, It IS GLU's problem. Its like I tell u to u go the dude down the street, u get scammed, not my problem, im only here to point u in the direction. Instead of pointing us to a group of bullshiting scammers collecting credit card info and not giving a shlt about it, y dont u guys get a LEGIT company to do the offeres. Just because u dont make the offeres doesnt mean ur inoccent, u gave them to us, u answer for them......Find a better company, ur reputatin is dropping.....u choose a bad company to give u a bad image, that is ur fault
@cars4drifting I don't work for Glu, therefore I have no access to add gems to my account other than via in-game purchases or offers from Fyber, just like everyone else.