Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.

Racing Rivals Customer Support refuses to help me!

zaratanaszaratanas Registered Users 1 Posts
Greetings,
My name is Gerry and i just want to express my disgust for your customer support. Its been (no bs) 3 months and Glu refuses to resync 2 accounts that i have. A rep called me back ASSURING me that my account would be squared away on fri and still nothing! Now i have to wait another weekend until they go back to work! And thats IF they message me back or do i have to wait another 2-3 weeks? Listen, i either want the money i spent on this game back.(230.00) since January or the account resynced. Again the way this company runs with cs seriously has me really pissed off. I would like it fixed or refund me my money!

Comments

  • [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    What is your racer name?
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

  • tillimlaytoresttillimlaytorest Registered Users 12 Posts
    edited March 2017
    My racer name is aluminum080 that is the account that didnt get the ford focus rs re
  • tillimlaytoresttillimlaytorest Registered Users 12 Posts
    That is the account that didnt get the ford focus rs re
  • Roush SportRoush Sport Registered Users, Moderators 1,485 Posts
    @zaratanas What is your racer name? Also, have you tried deleting and reinstalling, and then launching and signing in to see if the account has been resynced (as you won't know until you try that)? I have to wonder if CS has already fixed the issue and perhaps you aren't aware?
  • [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    Unfortunately you had to have logged in within the 7 day period from the 8th to the 16th to claim the free car. You logged in on the 7th and then didn't log back in until the 20th.

    You can contact CS using the "?" in game to ask if you can have one, but again, technically you missed your opportunity.

    As this is a year old post, I am closing this. Feel free to start a new one.
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

This discussion has been closed.