In an attempt to prevent players from cloning cars we have put in a system that will lock the "cloned" car so they cannot be used or seen.
Unfortunately some cars were locked by unforeseen circumstances which caused legit players' cars to also be locked due to other factors. We have applied a fix to prevent this from happening to our true legit players.
If you have cars missing that other players can see, please contact customer service by using the "?" in-game. They will review your cars and unlock them if they were locked by mistake.
If you are/were trying to clone, please do not attempt to get yours unlocked, You will be denied, possibly banned.
Please note that with this issue, we expect an increase in Customer Service ticket volume and may take longer to answer your ticket. They are working as fast and as thorough as they can. We apologize for the inconvenience.
PS. We cannot assist with this issue through these forums or other social pages/services. Please contact Customer Service using the "?" in game.
Thank you for your patience and understanding
IGN: The Real {RR} Ryyst
Soon to be Ex-Carbonated Community Manager
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