Today is May 3, can’t access game!

Blondie511Blondie511 7 PostsRegistered Users, Member
this morning I went to play sorcerer’s arena and the app will no come up at all!  I am so bummed out because I was on a role!  Do I need an update since changes happened yesterday?  Can you please tell me what to do???

Comments

  • ReapersFuryXReapersFuryX 105 PostsRegistered Users, Member
    Update should be in your app store 
  • MeatheadMilitiaMeatheadMilitia 339 PostsRegistered Users, Administrator, Moderators, Member, Moderator
    If the update didn't work for you, please submit a customer service ticket! :)

    We gotta keep that roll going! 
    Bacon and Coffee, that's what I'm fueled by. 
  • Blondie511Blondie511 7 PostsRegistered Users, Member
    I can not access the app at all to contact anyone.  Literally, when I click on the app, nothing happens.
  • MeatheadMilitiaMeatheadMilitia 339 PostsRegistered Users, Administrator, Moderators, Member, Moderator
    Put in a CS ticket through the website :) 

    https://glumobile.helpshift.com/a/disney-sorcerer-s-arena/ 
    Bacon and Coffee, that's what I'm fueled by. 
  • Blondie511Blondie511 7 PostsRegistered Users, Member
    After about five correspondents, “susie” does not understand me.  She told me to delete the app and just download it again.  She wants to know what company I am with?????  HELP!
  • Blondie511Blondie511 7 PostsRegistered Users, Member
    Susie wrote me again and said that Disney took the app down, which is why I can not access it any longer.  
  • ReapersFuryXReapersFuryX 105 PostsRegistered Users, Member
    The game is still up, there was a new update last night in the app store
  • Blondie511Blondie511 7 PostsRegistered Users, Member
    Meathead, any ideas now?  Support is telling me the game was taken down by Disney!
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