I want to love this game however, its an overly expensive cash grab. I read pages upon pages about this complaint unfortunately, it was after spending $35 on gems to gain a few characters for the new frozen event.
They offer the chance to gain anywhere from 8-330 tokens for 800 gems (which are $5 for the initial 700 gems then increases to $10 for double that than $20, where it stays with no capability of utilizing the $5 or $10 cost), i took my chance 10 times on various characters and only once did I receive 10 tokens, 9 tokens four times, and the minimum of 8 tokens for the remaining 5. Look, im not a mathematician but to have a chance at 8-330 tokens and though my sample size is low, this seems just a little bit skewed.
I blame myself of course but I will endeavor to steer as many people away as possible. Free to play should be rebranded to bait an switch.
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