Depends on what game you are talking about. Most of the FAQs can give you details (you can choose a different app by clicking the drop down and selecting the one you are playing) https://glumobile.helpshift.com/a/mlb-tap-sports-baseball-2019/
The dev team is trying to reproduce the issues we see in reports regarding Android crashes. Be sure to send in a ticket with details on your device and when the issues occur.
Submit a ticket and our team will look into it. As usual when there is a new update we get an increase in volume but oldest tickets at the moment are being answered in under a day.
Membership in the program is based on a culmination of in-game factors
including but not limited to in-game activity such as time and money
spent playing in the game and a clean bill of good behavior both in-game
and on our official T…
Design home has their own customer care team and the team that handles these forums (and the majority of Glu tickets) is unable to assist with questions regarding that title.
You may reach Crowdstar's Customer Care team either by:
1. creating a tick…
I haven't seen other reports but please submit a ticket through the game and our customer care team will related all the details to the development team.
You get your awards as you level. The rumor you are talking about is related to the fact you can't go higher than level 10 unless you are a VIP there are a couple more levels for VIP players but you get all the awards as you attain the level.
There is a visual issue with the arrow. It should only show for VIP users that there are a couple more levels below but it shows to everyone currently. They hope to have it fixed in the next major update. Sorry for the confusion.
The design is actually for most of those to use gold, the video is just a substitute. We have received quite a bit of feedback lately but there really isn't anything to fix since it is working correctly and we can't make advertisers want to adverti…
The game itself has been up and running fine we haven't had any server issues causing players not to log in. Oldest ticket in the queue is at 9 hours so if you sent in a ticket before that you should have received a response.
Probably a low point in availability. It will also be affected by the number you watch. Obviously advertisers don't want to pay to show you their same video 50 times so the vendors that provide these videos have the ability to be selective as to w…
2804057 was a duplicate of a ticket you already had open (2801799) so it was rejected. Submitting multiple tickets just confuses the process. 2801799 was answered within 7 hours of receiving it and then you just had to wait for the agent to get ba…
Completely untrue, we respond to every ticket we receive and though our goal response time is 48 hours we have be much faster than that in most cases. The oldest new ticket at the moment is 21 hours old.
Because if we give out what was detected the cheaters will know what to avoid when making their cheats. For instance in Racing Rivals we had an automated ban if you lost more than 20 cars in 2 hours to ensure people weren't stealing accounts and m…
Sorry you had difficulties with one of our games. If you need assistance with it you can create a ticket through the game and our agents will get to you as soon as possible. Because of our MLB Tap Sports Baseball 2019 launch responses may be delay…