You can submit a ticket here: https://glumobile.helpshift.com/a/dino-hunter-deadly-shores/
They will be able to help you with purchases, but your progress will likely be lost.
Just weighing in here that yes, parties are the way to go for getting more fans quickly. Learned that one the hard way after going on a bunch of dates and gifting stuff.
Understood. I see that you've opened three tickets, with the first one two days ago. Unfortunately, you simply need to wait for a response from them as they have access to your actual account.