Hi all, first-time poster, long time player... except I haven't been able to play since the Cannes/Halloween update! It just crashes as I try to load it and I haven't uninstalled it because I don't want to lose my game data =(
I submitted several tickets to glu and they suggested the following:
"Using a file manager, locate the folder on your device under /Android/data/ called “gWallet.” Deleting the folder “gWallet” will cause the game to re=create the folder next time it is launched. This re-establishes contact with the server and your game should start"
When I tried this and it didn't work, they suggested I wait for another update and "We are sorry to hear that the update did not work for you. Unfortunately, we do not have any other advice to offer at this time. We will continue to research this issue on your type of device, so added stability can be added in the future."
Yesterday's update didn't work either, so I thought I'd try looking at the gwallet "fix" again only to find that the folder never recreated itself in the directory and I have no idea what files are supposed to go there.
Has anyone else ever tinkered with the gwallet folder? Or can tell me about the files that are supposed to be in it? Thanks!