Soooo i’m back in bronze after being in gold. Why is it SO HARD for you to fix stuff like this? And why is it also so hard to get a word from you AND compensation? I really really really want to quit this game, all this glitches are making playing it miserable
I just noticed how the mummy hair is bad designed and now i can’t unsee it 😭 i mean it’s cute but the white strand doen’t really “follow” the braid logic (?) i don’t know how to frase it, english is not my first language but do you get the point? The white strand does not go where it’s supposed to
If glu doesn’t change it’s ways with customer care quality, the lack of compensation for literally everything and anything, and all this glitched madness, i swear to god. It’s been pretty clear lately that THEY 👏🏻 NEED 👏🏻 TO 👏🏻 CHANGE 👏🏻. Hire new or more people, have a team test the whole coding of things, i honestly…
@dinoqueen9 i finished this mornings SYS still on bronze, promoted to bronze 2, i was “placed” in gold after it ended so i don’t really know for sure until the next event starts, i’ll post updates when i have them
@KalindaKing this is so pretty but it really feels like you’re mocking us who are STILL in the wrong tier thanks to the incompetency of your customer service and forum silence from you. You are so quick to ask players for their ID to fix stuff sometimes, why not now? Why would i miss out on TS prizes AGAIN for something…
Y’all i’ve literally been promoted to bronze 2 lmfao i’m sueing this can’t be true 💀 I came second and really had great scores, i keep thinking who’s gonna give me the prizes i should get if i would’ve came second in gold, where i was supposed to be (and btw i’ve never been second on gold). I just missed like 5 diamonds,…
I’m trying to see somethig. If you’re still in bronze, click Agree. If you were moved but you’re still not in the group you’re supposed to be, click Like. If you were moved succesfully, click Awesome.
I would’ve been so excited for this SYS if i was in gold like i’m supposed to instead of bronze 🥴 i swear this company is so tacky and greedy, and customer service is U S E L E S S
How they’re handling this issue really shows how this company works. Support and representatives here ignoring us, or just getting a “sorry can’t do anything lol” it’s really infuriating and makes one feel so dumb. I don’t think i’ve ever been treated like this virtually or in real life. Honestly Glu get your shit together…
Same here! Me and my friend (who’s not on the forum because they don’t speak english) are STILL on bronce I, support is being useless as always and we’re being completely ignored by them. It’s been like three days already, this is supposed to be fixed by now. Please do something about it @KalindaKing @kokokokonut it’s…
@kokokokonut we’re both on iOS @KalindaKing i contacted support 24 hours ago and i’m still waiting for a response. I didn’t even got a hello, just silence.
I just submitted a new look after seeing @kokokokonut ‘s comment and i’m still in bronze, and a friend of mine was just placed in a bronze ts, we’re both supposed to be on gold.
So the game was down for 6 to 8 hours, we get placed in random SYS levels (if you’re lucky enough to get in a group, i’m not), we’ve lost progress, we’ve lost different currencies, we had A LOT of dead game time, we’ve lost continuity on our schedule for daily videos and SYS tickets that we’ve accomodated to our work and…
Hey! I hope you don’t mind, i’m getting bad scores so i copied one of your looks just to see how it scored. I only changed the hair and shoes, and the lips bc i don’t have yours, but i even used the same aura… tell me how is this fair? Glu should really give us some explanations on how voting works ‘cuz i really don’t…