Feel free to PM me if you have any questions regarding the game or your account.
If you're jailed or marked as a cheater, don't expect me to help you there. You know exactly why that happened.
Don't worry.
Once Primes are ready I'm more than prepared for the onslaught of messages I'll see asking what these orange tokens are, why they cost so much, why people are getting so many orange tokens despite being unable to use them... and then…
We have around 10 people that regularly participate in playtests using a range of devices new and old. Some people are more meticulous than others. We have people that playtest as if they're playing the game for real (this is how I test), and…
Field Pass Issue Update:
Working for some; not working for others. Something in the update messed up some Field Pass attributes, and we're looking it now. For now, it's a manual fix and if you have a ticket in, they'll eventually get to you.
This was actually my fault.
I was told the update would be today and they wanted me to send out DDTs to everybody on the new version. Our gifting tool wasn't ready for it, and when they fixed it last night, I was already sleeping and didn't resche…
I've heard rumblings that they'll be part of Challenges every now and then.
The Community Team will also have them as a giveaway during various weekend activities.
Typical flow for that is if you have a ticket in, you'll be gotten to eventually. Since tickets and our admin tool aren't on the same server, we can't just pinpoint everybody who submitted a ticket to mass gift everyone.
Our QA team has report…
Live updates from Dev Team:
- The milestone progress status should be a temporary thing during the transition from updates.
- Daily Dinger rewarding should be fixed.
I'd expect every significant update of the game to have more ballparks. The goal right now with ball parks is to have as many of the MLB ones as possible. The ability to choose where you play could make the code we have complicated (the last thing…
For transparency - Just letting you all know that normally we put more marketing muscle into this because any update is a big deal to us. We've worked tirelessly to get this version out and stuff outside our control prevented us from doing it as qu…
We've been trying to get this update out since the beginning of May. It's been ready, but we've been at standstill with our partners, and it's out of our control.
Just wanted to shed some light on that.
I'm adding this to my dev. report, but for the sake of transparency, it's worth noting that we have few staff working over the weekend. The ones that do work over the weekend make updates in the in-game news section. Things more pressing and that h…
VIP Gifts have seen significant increases from month to month. So unless you actually suggest ideas aside from "make them better", it's hard to really inform the higher ups what's wanted. Of course the gifts you'll get in January are going to be b…
I don't know what you're talking about specifically, but if you're talking about the latest version update to the game, we've had external issues we've had with our partners have prevented us from going on our own schedule, and that's been out of ou…
While I don't intend on taking hundreds more in my inbox, I can help get this moved up to our internal CS team.
Part of the reason you're seeing more conservatism with this is because there's been a lot of people committing account and device fraud…
I think they were popularized in Los Angeles and made its way to the bay area with a viral vengeance, but birria is a pretty common stew in Mexican cuisine.