Feel free to PM me if you have any questions regarding the game or your account.
If you're jailed or marked as a cheater, don't expect me to help you there. You know exactly why that happened.
If you PM me your username, I can have somebody in-house look further into this situation.
Rewards for eligible winners is coded in. There's almost zero case for that to be wrong, but again, we can look into it and if you want an answer that isn't…
I've included this thread in my feedback report to the development team. I don't work in CS, so I don't know about specific issues in tickets that go to them, but rest assured knowing that if it's something that gets a lot of attention, it also has…
The EVO Box isn't something we have in there at all times, and it's also a more scarce item needed for getting your players leveled up. The obvious answer to your question though is EVO is also an item that IMPROVES your players. ;)
Thanks for the feedback. Unfortunately, we'll need more information than this to really understand where you're seeing issues. We'll need to know what phone you use, and where specifically in game you're seeing such performance.
Send me a PM if th…
This is something I don't have any real response for yet as I reported it last week when you PM'ed me, but I'll see if I get a response.
The majority of tickets that have reported similar issues are on iPhone 7s and older, and well, CS obviously ca…
I'm not going to pretend to know what it is you're referring to, but if it's important enough for you to tag me, it would also behoove you to just send me a PM.
For the record, I put this up because there were threads I caught up on this morning wi…
If you're talking about the feedback forum, I'm about to get that. If you're talking about what's generally posted every day, I look at it once a day and report what needs reporting.
As I'm sure you know, me reporting something doesn't mean it get…
Reported to the developers. This is something the MLB does look over, but keep in mind that unless they've been used in the regular season (which obviously has yet to start), I don't see this happening yet.
If I can be frank for a minute --
Complaints at any level are taken more seriously primarily when there are suggestions to validate the complaint. So while I may be able to empathize with what exactly you're complaining about, it'll make it easier …
After re-envisioning Home Run Battles to no longer have a Slugger Roster, I doubt we'll be looking into having more separate rosters in the near future. I'll put this in the suggestion box anyway.
Maybe somewhere down the line. A lot of people don't have that fortune of having the latest and greatest phones, so we do have to keep them in mind whenever we do something like increase fidelity or resolution.
I've noted your suggestion for our we…
I'll be the first to say that we can always improve that aspect as a lot of times tickets end up having to go through my team, but as you said -- these are unprecedented times.
With the way things are, I'd be elated to be put in an online queue r…
We do have a Season Mode in the game once you progress a few levels, but we've never actually followed the same format as an authentic MLB season. If that's what you're suggesting, that's something we'd definitely look into in the future especially…
Yeah, if you didn't back it up using your e-mail or Facebook through the settings, you gotta go to CS. Unfortunately that's something even I can't help with.
Your account isn't lost unless you forgot your nickname.
Yeah that's something we've had reported for a while now that we still can't seem to find the answer for. For now, if you go back into your settings and toggle the sound features, they should reset.