I'm sorry if you thought Kalinda was "snapping" at anyone when she posted this:
It was certainly not her intention -- she was posting a reminder for all users.
The forum thread becomes hard to read when there are multiple posts from the sam…
Hi @charlotte_kkh ,
Thanks for bringing this to our attention. We will hopefully release a 10.3.1 shortly so that you will be able to transfer from iOS 10.3.1 to Android 10.3.1. The save transfer only works when you're transferring to an equal or l…
There might be some misunderstanding here -- shortly after we introduced dyes, we moved the lock icon from the main clothing icon to the dye swatch, because even if you submitted one version of the clothing item, there may be other colour varia…
Cash shouldn't be in the box. We'll take a look shortly. We'll also take a look at the Simon call (or lack thereof). If possible, hold off on opening the weekend box until I give you more info!
You'll have to wait a little longer for new Kollections!
And someone here posted a breakfast pic where there were eggs AND bananas on the same plate. I don't think they'd go well together (like in the same bite) though...
Okay, we heard your feedback about this FG issue, and we've taken your suggestion to swap the items so that the Fashion Goals that will be on sale starting tomorrow will contain the white items, and the GB will now contain the pink items.
As a note…
The users who bought the white outfit FG would not be given the opportunity to buy the pink FG, since the product ID is the same. They would not see the pink FG and only see that the white items (which they paid for) are now GB items in the VIP even…
Hi everyone,
I want to clarify this FG issue--the white items were meant to be the GB items, not FG. The FG showed up early when it shouldn't have, with the wrong items in it. This means that the players who bought the FG when it popped up by mista…
@AmeliaKKH the items will be sent directly to users who purchased that FG when it showed up by mistake. We'll try to have that sorted out by end of day today.
The thing about the daily box is that if you have more tiles to collect, there'll be more tiles in the "pool" from which the gift box can draw, and naturally more tiles would show up. If you only have one or two tiles missing, just by logic, th…
We will have a look at the gift box again; the odds shouldn't have changed. And just to clarify, all users (regardless of whether you subscribe or not) get the same daily box and same odds--what a VIP subscription offers is a bonus star amount each …