Ok - i remained calm earlier with the slugfest 5.10 glitch, but of course raised a cs ticket to at least make them aware.
Within a couple hours I had already cycled some and had Puig at silver 10.
Just saw a response to my ticket - said sorry and nevermind we have added Puig to your roster.
No big deal I thought- but too little too late. But its behind us already.
Now i see i have a bronze 1 Puig!!
You can't make some of this up...... my compensation is to wipe out my player and reset him and waste all my xp.......
Deep breaths...... 🤬