*Video Issue*

hornsup17hornsup17 Registered Users 75 Posts
Anyone else having video playback issue for about the past hour or so? I’m IOS...
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  • ChiiChii Registered Users, Member 112 Posts
    hornsup17 said:
    Anyone else having video playback issue for about the past hour or so? I’m IOS...
    Yes. Initially I was being kicked out after viewing a few, while other clubmates were unable to view them at all. Now I'm in the same boat. 
  • DFBBDFBB Registered Users, Moderators, Member, Moderator 6,602 Posts
    I'm android and I have the 'no videos available' message.
    If you're not having fun, you're losing.
  • hornsup17hornsup17 Registered Users 75 Posts
    This sucks. I’m trying to refrain from resetting add ID to keep from being banned from tapjoy offers. It’s like we are damned if we do or damned if we don’t, fix your mess glu!
  • slafrance2slafrance2 Registered Users, Member 1,370 Posts
    This happened twice today for me so far. Try resetting your ad privacy. Worked both times for me.
  • MattattackMattattack Registered Users 1,971 Posts
    mine are working fine for now *knock on wood*
  • MattattackMattattack Registered Users 1,971 Posts
    mine are working fine for now *knock on wood*
    yeah i knew i shouldnt have commented.   they are out now

  • Grippy5Grippy5 Registered Users, Member 64 Posts
    How do you reset your ad privacy? And should I do it?
  • JEDDDOGGYJEDDDOGGY Registered Users, Member 2,460 Posts
    Yup mine actually just stopped working now. (iOS)
  • Cooz19Cooz19 Registered Users 1,256 Posts
    JEDDDOGGY said:
    Yup mine actually just stopped working now. (iOS)
    Mine stopped a few minutes before the event started. 
  • JEDDDOGGYJEDDDOGGY Registered Users, Member 2,460 Posts
    Same here. Wonderful....  >:)
  • ChiiChii Registered Users, Member 112 Posts
    hornsup17 said:
    This sucks. I’m trying to refrain from resetting add ID to keep from being banned from tapjoy offers. It’s like we are damned if we do or damned if we don’t, fix your mess glu!
    This may be their way of determining who resets ID???
  • ChiiChii Registered Users, Member 112 Posts
    Its also the video plays. There goes 1 boosted round in cvc. 🤨
  • JEDDDOGGYJEDDDOGGY Registered Users, Member 2,460 Posts
    Yeah I can't get my free prime game via video and we have a great bracket today. Sitting 3rd. Awesome. Not that it sets me back a ton, but every game helps.
  • ChiiChii Registered Users, Member 112 Posts
    Maybe something happened while transitioning to 2x gold? It's been every other weekend since inception of 19.... This is the "other" week.
  • JEDDDOGGYJEDDDOGGY Registered Users, Member 2,460 Posts
    @Chii well I think 2x starts on Thurs or Fri when they have it. 
  • Punkers777Punkers777 Registered Users, Member 236 Posts
    yea...not looking like a gold 2x video weekend. Last time it went from Thursday to Monday. Maybe they'll give out another 4200 gold gift again! HAHAH
  • ChiiChii Registered Users, Member 112 Posts
    JEDDDOGGY said:
    @Chii well I think 2x starts on Thurs or Fri when they have it. 
    Yeah, hoping. Lol
  • redlegs2018uredlegs2018u Registered Users, Member 1,048 Posts
    I turned on my “limit ad tracking” in settings (iOS) and as of a few minutes ago was still able to watch videos.
  • dustyhunksdustyhunks Registered Users, Member 1,672 Posts
    edited May 2019
    I've had zero issues in US Northeast. I doubt its even a Glu issue as whichever 3rd party CDN is serving these ads they have no control over. Probably just a regional network issue.
  • CP31CP31 Registered Users, Member 53 Posts
    anyone having any luck getting videos?
  • hornsup17hornsup17 Registered Users 75 Posts
    CP31 said:
    anyone having any luck getting videos?
    Nope. Still down. IOS. 
  • snowy24snowy24 Registered Users, Member 304 Posts
    You all need to invest in an ipad pro. : ) Vids are working on the pro. 
  • Cooz19Cooz19 Registered Users 1,256 Posts
    snowy24 said:
    You all need to invest in an ipad pro. : ) Vids are working on the pro. 
    Well my iPhone Amateur sucks then. 
  • JEDDDOGGYJEDDDOGGY Registered Users, Member 2,460 Posts
    edited May 2019
    Not real sure exactly what “Limit Ad Tracking” does but I turned that on in settings and I can now watch videos again.
  • scottpdannscottpdann Registered Users, Member 162 Posts
    My Android worked fine all morning. Stopped working this afternoon. 
  • Scioscia_FanScioscia_Fan Registered Users, Member 266 Posts
    Chii said:
    hornsup17 said:
    This sucks. I’m trying to refrain from resetting add ID to keep from being banned from tapjoy offers. It’s like we are damned if we do or damned if we don’t, fix your mess glu!
    This may be their way of determining who resets ID???
    Why would they care if people did that? Wouldn't glu want everyone watching as many ads as possible? More ads = more revenue. 
  • redlegs2018uredlegs2018u Registered Users, Member 1,048 Posts
    It’s more likely something is just broken and will be fixed soon enough.
  • midgetmulletmidgetmullet Registered Users, Member 273 Posts
    To solve this problem, if you have an Iphone:
    1. Open the Settings app.
    2. Tap Privacy.
    3. Tap Location Services.
    4. Scroll down to the bottom of the page and tap System Services.
    5. Toggle the Location-Based iAds switch off.
    This will make videos work again (and give you the ability to report all 30 second videos you don't like so they wont show up again)
  • Punkers777Punkers777 Registered Users, Member 236 Posts
    Got a message from glu saying that the ad problems is not their responsibility but 'video availability is completely dependent on advertisers. If they want to advertise to your specific demographic they may offer videos, but if not, then you will not have any to view. Unfortunately, there is no way to make them want to show videos."

    I see there are post about resetting ad or limit ad tracking. Wonder if anyone had success with android phones? I'm not on iOS.
  • midgetmulletmidgetmullet Registered Users, Member 273 Posts
    Unfortunately not, and all 30 second videos don't allow you to report them for some reason too.
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