We caught some bad bugs in the builds we were testing. We're gonna have to delay until next week.
Appreciate the communication. Would like to point out it would be hugely appreciated in the community to share this kind of information in a regular basis without being promoted as you can see how a seemingly innocuous announcement in your newsletter had been in this case pinned to everyone’s calendars.
This whole company is a joke. It's amazing how hundreds of other companies can put out updates to their apps weekly yet this company updates its primary moneymaking app quarterly.... But still is too inept to execute.
@blueleopard let me give you the 101 on treating customers. You give them what you promised WITHOUT an attitude, you maintain a knowledgeable customer service department, and you accept responsibility when you screwup AND you make it right.
There are many other topics to cover in Customer Service 101, but we will save those for later as you guys need to work on those 3 first.
Jus release a good box this weekend with a few freebies and I’m good. Most updates end up being bad for my personal game playing experience regardless, or at least they result in me spending more money.
The basic message is if you do not spend thousands of dollars on our mobile phone game app, we don't care about you. And, if you DO spend thousands of dollars on our mobile phone game app, we also don't care about you, but here are some stickers.
I have this game where I hit the same button over and over again so I get new guys. I use those guys so I get better results hitting the same button over and over again. Pretty simple concept. Should be easy to support.
I guess I wasn’t supposed to do that, not that I would have known since it doesn’t say anywhere in the newsletter that I shouldn’t share it publicly. Also, it might actually be good advertising for Glu and VIP, but since I caused Glu Sports blueleopard a little headache, I get this nice message...
He could have at least said please, I mean even my 10 and 12 year olds know you don’t get things you want unless you use the magic word 🤷♂️
That is just pure silliness & a little extreme. Besides why wouldn't you want non-VIPs teased and enticed to spend more to get that and the rewards that comes with it?
"Get ready for some NFTs" - VIP NEWSLETTER ca. 2022
Most ridiculous bs I’ve heard all week and if I had received my newsletter like I was supposed to... I’d plaster it all over this forum. 😂 Nope.... still haven’t got it
We caught some bad bugs in the builds we were testing. We're gonna have to delay until next week.
Appreciate the communication. Would like to point out it would be hugely appreciated in the community to share this kind of information in a regular basis without being promoted as you can see how a seemingly innocuous announcement in your newsletter had been in this case pinned to everyone’s calendars.
They might also want to not provide timetables for when things like updates come out because when stuff happens as it’s prone to do when it’s something like this that bugs and other things come out that derail their plans the masses aren’t out here with pitchforks. Those same people would be wailing if they kept to their timeline and the update breaks the game like a few of them have in the past. Better to go the old Blizzard “Soon” to avoid disappointment.
So, uhh.. a lefty 470 catcher with rhp/late innings on Monday would be nice compensation 😁
A sticker saying “We don’t work weekends” would also suffice.
That would make for a great addition to my sticker arsenal! My decrease in spending has stripped my sticker collection of any new value.. the coolness factor is fading away 😢
"It's amazing how much work you can put in without gangly-ass legs in the way" - Sir Tdub71
The newsletter is pretty much always displayed on this forum publicly. I really don’t see any issue with that at all. Words get around very quickly with regards to this game be it through forum, Facebook, Reddit, Line, and global. The correct thing to do is be honest to us. Generally speaking, most players would be more receptive to saying “we are working on an update to enhance the gaming experience” rather than blatantly lying and saying “update will launch this week”.
I'm fine with parts of the newsletter going out. We're not going to leak news and totally expect nobody to talk about it.
Nobody "promised" anything. The VIP Team wrote that the newsletter would be out this week because that's what they were told. These kinds of things happen. As frustrated as you might be for not being able to play the latest version now -- how do you think the devs and VIP teams feel for working tirelessly to get stuff out only for them to not go out? We know what pays the bills.
As for being honest, I'd that's exactly what I've been doing. I'm a straightforward dude. I can almost guarantee the other studios I've worked with in the past wouldn't have done a thing.
“A delayed game is eventually good, a bad game is bad forever.” - Shigeru Miyamoto
Comments
He did say my private messages were my business, so I chose what to do with MY business 🤣
Since this thread is getting anti glu/leopard I expect it to be shutdown anytime
Nope.... still haven’t got it
“These aren’t the gifts you’re looking for”
”These aren’t the gifts we’re looking for.”
“Move along.”
”Move along.”
Glu has obviously mastered the Jedi mind trick.
Nobody "promised" anything. The VIP Team wrote that the newsletter would be out this week because that's what they were told. These kinds of things happen. As frustrated as you might be for not being able to play the latest version now -- how do you think the devs and VIP teams feel for working tirelessly to get stuff out only for them to not go out? We know what pays the bills.
As for being honest, I'd that's exactly what I've been doing. I'm a straightforward dude. I can almost guarantee the other studios I've worked with in the past wouldn't have done a thing.
“A delayed game is eventually good, a bad game is bad forever.” - Shigeru Miyamoto