Same here. Game was working great. Got the notice, so I'm thinking "great a gift!".
Go to claim the gift, crashes game, and now I cannot reopen the game.
Is this like the first week of law school where the professor is a dick just to make people quit?
Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service
I was thinking about the folks losing time on the field pass items.
I wish I knew the service with this game was this bad before I invested this much time in it.
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