Happens every time they gift player boxes at the start of a CvC match. The mystery boxes in the store will be blank during this time as well. When your mystery boxes tab comes back, that’s how you know it’s ok to resume CvC.
Update: I reached out to CS and thankfully they responded positively and so I wanted to give them some props for at least acknowledging the issue and actually doing something in response. They did not do the compensation that I suggested, but they did offer some boxes which is a step in the right direction.
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