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Glu Customer Service props

fahhq2fahhq2 Registered Users, Member 850 Posts
in General TSB Discussion
i had an issue on the 12th box guarantee from this weekends Fantasy box. I pulled a M Stroman which is from a previously issue box (pic 1). Contacted CS and was pleasantly surprised with the compensation (pic 2). Thank you Glu for correcting this mistake...it’s much appreciated!!!


Comments

  • matt_sackettmatt_sackett Registered Users, Member 1,540 Posts
    Holy Shit..

    Nothing in life is as beautiful as the Balsamic thread.

  • drsmartassphddrsmartassphd Registered Users, Member 3,133 Posts
    Lucky SOB.

    Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service

  • whammo911whammo911 Registered Users, Member 963 Posts
    Same here...I was pretty happy...those boxes were loaded
  • BigpredfanBigpredfan Registered Users 3,306 Posts
    whammo911 said:
    Same here...I was pretty happy...those boxes were loaded
    Loaded with what though?  I’ve had kids with loaded diapers 
  • whammo911whammo911 Registered Users, Member 963 Posts
    Pulled Sanchez 5x posada 2x Chapman 2x
  • bobdylan_fanbobdylan_fan Registered Users, Member 303 Posts
    Have to disagree with your CS props.....for the third month in a row they've stiffed me of my VIP Newsletter gift.
    Ok - so last month - they didn't completely stiff me - they just gave it to me 6 days later when the boxes were outdated. Looks like I'm gonna get the same prompt fix this month. 
    So  -1 to your props....lol
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