Whenever I try to add a screenshot to send to customer service, I get this screen (pictured). I’ve tapped every bit of the screen in case it was a white text issue, tried highlighting to see if I’m missing something and the only option I have is to force close the app. Anybody have this issue?
Comments
I don't want to be a jerk, but you are wasting your time taking screenshots to help them. I already went through this exercise with CS. Nothing good will come of it for you. You eventually will be trolled, especially if you aren't a VIP.
Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service
It's why you guys get some b.s. response most the time. They briefly comb over the message for an idea of what your rambling asses want, then copy and paste their reply for that, Makin sure to edit their name for whatever day it is.
LOL. I am still amazed that my shtick still is in question here.
I'm usually laughing my ass off when I'm typing this crap.
Now, knowing I won't be playing in 2020 unless some miracle happens, I'm just amused here.
Again, CS asked me for help. I provided it in a quick, concise manner, and they trolled me. Just giving this gentleman a heads up in case it happens to him too.
Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service