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Videos Not playing/available !!!

ThunderstormerThunderstormer Registered Users, Member 215 Posts
in General TSB Discussion
Anyone else being tortured by this???
Please share your vid issues!!!
Maybe someone at HQ will put their rapid response team on it. 😂
My videos cut off briefly Saturday then returned Sunday night. All day today Nada. Can’t harvest any gold and no WOH round vid replays. Sent a ticket and got an incomprehensible idiotic response from Glu’s crack-head customer service team. Really enjoy playing WOH, even when I can’t use the player prizes like today.... most days actually

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    aaronchennaaronchenn Registered Users, Member 455 Posts
    Thunderstormer said:
    Anyone else being tortured by this???
    Please share your vid issues!!!
    Maybe someone at HQ will put their rapid response team on it. 😂
    My videos cut off briefly Saturday then returned Sunday night. All day today Nada. Can’t harvest any gold and no WOH round vid replays. Sent a ticket and got an incomprehensible idiotic response from Glu’s crack-head customer service team. Really enjoy playing WOH, even when I can’t use the player prizes like today.... most days actually
    you on ios?
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    ThunderstormerThunderstormer Registered Users, Member 215 Posts
    yup
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    ThunderstormerThunderstormer Registered Users, Member 215 Posts
    Btw another iOS device in same house playing vids non stop. Go figure...
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    aaronchennaaronchenn Registered Users, Member 455 Posts
    Thunderstormer said:
    Btw another iOS device in same house playing vids non stop. Go figure...
    Try settings>privacy>advertising, then reset your ad identifier, turn on limit ad tracking, reset ad identifier again, and turn off limit ad tracking. 
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    aaronchennaaronchenn Registered Users, Member 455 Posts
    It works for me, so it should also work for you.
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    tshea510tshea510 Registered Users, Member 1,786 Posts
    Thunderstormer said:
    Btw another iOS device in same house playing vids non stop. Go figure...
    Try closing out app then go to your Privacy settings, then Advertising, then toggle the “Limit Ad Tracking “ either on or off. Then restart the app and see 🤷‍♂️
    Just a Silver team from the wrong side of the tracks, so what do I know? 🤷
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    ThunderstormerThunderstormer Registered Users, Member 215 Posts
    Thx, that’s my go to first solution too. I’ll try it for a third time though
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    ThunderstormerThunderstormer Registered Users, Member 215 Posts
    Third time worked... Thx @aaronchenn and @tshea510 ! 
    Working with limit ad-tracking toggled off only. Weird have had toggled on for three years playing this masterpiece of coding stability. Suppose I’ll just reset more often lmao
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