Hello, so idk where to post and its impossible to ever get help from Glu CS so I'm trying to get help.
my account was flagged, I don't know why, but I realized I couldn't go on global, my club points weren't counting nor cvc. This was on Thursday (2 days ago). I contacted CS and all they told me was my account was flagged for abuse, there phrase, and wouldn't tell me why. IDK why this could have occurred, all I thought was I had just installed the game on my iPad (bc my iPhone crashed, and I had played on that all season but Its getting fixed). Regardless, CS was nice enough to lift it but never told me what or why but I didn't care since they lifted it. However, now again, its flagged again with the same tell tale signs. However I contacted CS and they told me the lift was a one time thing and they won't fix it. Ive literally played this game since Tap 16 and Ive paid, and while I haven't paid this season, Im annoyed bc I have 5 ATGs and I can't level my guys or improve my team bc I'm suspended. The part that is MORE annoying is that It was lifted less than 2 days ago, and then now boom its back. And they won't lift it. Im annoyed because
1) Ive paid for this game
2) I cannot access what I paid for or improve my team
3) I was given some form response about Rooting and upgrading the systems and IDK what that means. I have an iPhone and played on that until a few days ago and I've never hacked or cheated and don't know how to
4) CS isn't helping
WHY IS THIS HAPPENING! I m going to include my chat log bc IDK why this happened and Im annoyed I can't access my club or team or cvc rewards when Ive done nothing but start playing on my iPad bc my phones software crashed.