[Glu Sports] blueleopard
[Glu Sports] blueleopard
Feel free to PM me if you have any questions regarding the game or your account.
If you're jailed or marked as a cheater, don't expect me to help you there. You know exactly why that happened.
About
- Username
- [Glu Sports] blueleopard
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Comments
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That is pretty annoying and I've never noticed it until you brought it up. I'll put it on the dockett for the team to look at. Thanks for the screenshot too!
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I could use a drink. Not maple syrup though.
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Just say the word. I'll tell them to stop giving out BXP if that's what the people really want. :-p
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CrazyCarlP0LARBEARRAYSup813DodgersFan50LeBron
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There was a news post up briefly. Only the customer service team was made aware of it when the bug was confirmed at EOD Friday, and it didn't make its way to the Comms/Social Team. In a normal situation, such crises would be yelled about across th…
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The fact that it's hard to track is the reason why it's taking as long as it has. This is something that's being done manually from account to account. The overseas teams are taking entire shifts to do it until the update goes out. This isn'…
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This to me looks like another case where the CS dude you got didn't know how to help you, and with that I apologize. Obviously, that doesn't do much, but I'll get your issue moved up to the internal team. DM me your account name, and it'll be easi…
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I don't know about POTM, but I'd expect the same creativity you saw before the season got into its delayed start. The Rising Stars program will also continue through December for Extra Bases.
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DFBB and I talk at least twice a week. He has his life to live, and I have mine along with the duties that I have with Glu, which include these forums, the social pages, and a bunch of stuff in support of our marketing and live-ops efforts. T…
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Never say never, man. It's a copycat industry. Every game in the Glu Sports portfolio, and all of games in general takes principles from other games which usually leads to success.
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Gifts were only part of it this time. We were prepping the servers in the back end prepping for a new update that we anticipate this week. And then as we were changing them, we put in all of those gifts, and given the amount of boxes -- yep, that'…
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Fair observation. Thanks for the feedback, and I'll be sure to relay it.
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Thanks for the insightful post. I'll be sure to add it to our feedback.
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I don't know what clubs my colleagues are in, but I'll tell you that having us in there presents zero competitive advantage for any club. I'd even argue that it's detrimental to the success of anyone's club. I've been kicked out of like eight…
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I'd like that too. I've recorded your feedback for my weekly report. Thanks!
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It's on the feedback list. Thanks!
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I use an iPhone 11 and play a few event-related games daily and I've only had this issue like once in April, so this is not something I'm personally seeing -- nor is anybody at our studio seeing when they boot it up. That said, I have received this…
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We've literally worked all day on this, and the fix is something we can't blanket a button on. We have to go into accounts manually, and you know that'll take forever considering how many subscribers we have. In the meantime I'm working with the d…
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If you haven't gotten correspondence yet, PM me. I don't know how much I can be of help, but this definitely doesn't sound like something that should be happening.
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I put it on my report with another flag on it and at the very least hope to find out what's causing the delay here. As you guys know, ads and videos are not something we have complete control over, and it's as frustrating to us as it is to you. Th…
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Thanks for the feedback. I'll add that to the report.
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I'll see if we can more Franchise Coins handed out. Thanks for the feedback.
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Thanks for the feedback so far. reCAPTCHA was disabled last night. The reason that was put in in the first place is we don't want people running autotap software.
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Reported. Thanks!
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I feel you and I'm happy to put this report in, but understand that this is also the mode we see the most engagement in and it's not even close.
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Reported. Thanks!
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Most of the issues with crashing and performance over the last couple weeks has had to do with gifting and push notifications crashing the servers, and server maintenance has been hard because Northern California has been hit hard by power outages a…
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This is something I'd advise you to ticket into our Customer Care team through the in-game settings. You can also use the e-mail system here: https://glumobile.helpshift.com/a/mlb-tap-sports-baseball-2020/?contact=1
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Adding to feedback sheet. Thanks!