The truth is that Glu is outsourcing their CS to some center in some other country.... and Juan doesn't know why the problem is happening... doesn't care why the problem is happening... BUT... must maintain a certain time-open limit on his tickets f…
No... when I leveled up from Silver to Gold, and didn't get my 400 gold reward... I was told by CS that since I had more than 400 gold right now, I MUST have got the gold. Ticket closed... which is another way of saying "F-You!"
That's the same message I got when Juan from Customer Service then told me that since I had more than 400 gold in my account, I MUST have gotten my 400 gold reward. Ticket closed.
You have the same customer support person every single time... you will NEVER change them. So, the new ticket will go to the same person that called you a cheater. Once he/she reads the notes... they will simply close the ticket out and move on.
It's just like when I didn't get my 400 gold when I leveled up from Silver to Gold. Juan from Customer Service told me that since I had more than 400 gold in my account, I must have received it. Ticket closed.
Lazy customer service! Maybe BlueLeop…
I know... he thinks hacking is good for Glu... which is business 101 common sense that it isn't. His source is a friend who is close to Glu programmers. My bet is the programmers are telling him what they want him to know, to make the hackers drop t…
MLB.... MLBPA... MLS.... NFL..... Glu just went straight greedy in 2017, and players are walking away.
NOW... somebody on Reddit said Glu re-opened the hacking ports because they were losing so many players. That sounds retarded, and 100% counter …
Tourney play is just a loss of cash honestly. All it does it hurt a team... with the carrot they dangle being a weekend reward if your club finished high enough. If not... you just wasted a TON of cash that could have went to upgrades.
Wait until you get to gold level... where tournaments cost $10,000, and you almost ALWAYS get $4,000 reward boxes. Out of the 1000s of gold boxes I've gotten from the tourney rewards.. 99.99% of them are 4k. I have received 6k a few times, and just …
Have you seen anyone get Kris Bryant from the worthless gold mystery boxes on Monday events? Out of probably 1,000 gold boxes... I've received $4,000 probably 995 times, with the other 5 being $6,000 four times, and ice packs once.
The reality is n…
The truth is Glu doesn't know what happened, and doesn't care enough to figure it out. The Customer Service team isn't going to contact developers and have them look in the code to figure it out... because they are busy working on the next Kardashia…
The offers that work are FEW and far between. NONE of the surveys work... not a single one. The only offers that I can say pay out every single time are the MLB 9 innings 2017, and Mobile Legends (not mobile strike).
The Mobile Strike and Game of …