Log in from this device is not available

andrew5445andrew5445 Registered Users, Member 2 Posts
Tells me I can’t log in from this device and to log on on original device but this is the only device I’ve ever used for this game. 

Glu really needs to work out this kinks for 2020


  • geezusgeezus Registered Users, Member 2 Posts
    I contacted customer support and they reactivated my account
  • IXRHINOXIIXRHINOXI Registered Users, Member 4 Posts
    I am having the same issue right now and customer service hasn’t replied to in game messages or emails for 3 hours.  I was in my account, closed the app, opened it 5 minutes later and was logged out and now get the same message u got. 
  • hitman37357hitman37357 Registered Users, Member 1 Posts
    The same thing happened to me about an hour ago. I contacted customer service but haven't heard anything yet. I dont want to lose everything I've built up. Any suggestions???
  • DLDADRIZZLEDLDADRIZZLE Registered Users, Member 2 Posts
    I am dealing with this now.
  • ThumbstersThumbsters Registered Users, Member 178 Posts

  • CthomCthom Registered Users, Member 3 Posts
    Happened to me too. Been 3 days. There are others, clearly they screwed up something. I expect compensation once they fix their app.
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