Can’t access my 19 account on 20

CGold4 · March 2020

Anyone have this issue? My 19 account is backed up by my email address but won’t transfer over to 2020

SakaV2 · March 2020

What device do you play on? Google play should also be registered I believe

CGold4 · March 2020

iPhone XR. It’s having me start over from scratch.

CGold4 · March 2020

BigBlue · March 2020

I'm having the same problem..have you found any fixes?

qualifiedcaptain · March 2020

I play on iPhone and had the same problem. I had to delete the app and redownload it. Don’t sign in when you first open it. Go through the tutorial like your playing the game for the first time ever. When your done. Sign In with Apple first and then sign in with your email. That’s what worked for me.

JCAM80 · March 2020

That's the exact path CS advises. If followed, it'll work

matt_sackett · March 2020

CGold4 said:

Charge your battery!!

Cooz19 · March 2020

Wow, so my gift for connecting my account from the 2019 version is four boxes of stickers from 2019?

Thunderstormer · March 2020

My family has two teams that are both unable to connect 20 with 19. Both have correct email & passwords for sure. After 3 days my brothers account got response that said they’d “unlocked” account and to sign in and if that didn’t work to reset password. Nothing worked, still locked out with no resolution from GLU. Last season GLU rep manually signed me in from HQ and have been asking rep to do the same. They are helping me quit this constant shit show of CRM and bad code built on other bad code. Check and fix your own house GLU before asking to check my damn WiFi

criffy · March 2020

@Thunderstormer Make sure you don't have a space at the end of your email, which gets inserted if you autocomplete when choosing while typing on some phones. That's what my issue was a few weeks back

Can’t access my 19 account on 20

Comments

Howdy, Stranger!

Quick Links

Categories