Just lost my second cycle on 5-10 and had no video replay available. I had not used one previously. Didn't spend the 240 Gold and just started over as I autoplay the first 7 rounds. Then lost the autoplay at 5-7 and the video autoplay was available. Is this a new "feature" ?
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Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service
Over the weekend (specifically on Friday) I was having issues with crashes, videos going black, etc. I put the my device down and didn’t revisit WoH until Sunday. On Sunday, I was having the same issues. I turned my device OFF. I turned my device ON. I have not had an issue with crashing since then.
And if you haven’t yet, go to MyLegend and change his batting stance. This will allow you to use him again for WoH. Maybe add some sideburns for good measure.