Videos not working....AGAIN on double gold weekend....

Comments

• COWPILEY Registered Users, Member 825 Posts

  September 2020

  I put in a ticket but am certain they will give me the canned “third party, out of our control, not our problem” response. 

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• DETROITCITYCLUB Registered Users, Member 117 Posts

  September 2020

  They already said that to me in response to my ticket. 
  It's not acceptable to say you don't have control over something in your game. They have control over everything. 

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• COWPILEY Registered Users, Member 825 Posts

  September 2020

  They they may not be able to do anything with the ad server but they most certainly have control over how long to run the 2x gold

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• cb11 Registered Users, Member 341 Posts

  September 2020

  They also have control on if videos automatically grey out when they're "unavailable" on CVC/extra bases but they will tell you that's a 3rd party issue

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• drsmartassphd Registered Users, Member 3,133 Posts

  September 2020

  So many inconvenient "coincidences" keep happening. Strange.
  

  Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service

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• jbenjamin Registered Users, Member 7 Posts

  October 2020

  How many have the scenario where you watch a video for a prime event game and it doesn’t give you the game? 

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• cb11 Registered Users, Member 341 Posts

  October 2020

  @jbenjamin it's not just that game mode. Most common culprits are that, CVC, and WOH

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• Grizzly99 Registered Users, Member 249 Posts

  November 2020

  Is anyone else having trouble videos for gold right now? I’m lucky to see two at a time before it says no videos available at this time 

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