Feel free to PM me if you have any questions regarding the game or your account.
If you're jailed or marked as a cheater, don't expect me to help you there. You know exactly why that happened.
Both our internal and external teams are backed up with the same issues. I'm not even including the fact that there are some people who think publicly flooding a page will lead to faster resolution. Spoiler: It slow everyone down even more.
There's gonna be compensation.
#1 is acknowledging the issue. #2 is finding the issue. #3 is fixing the issue. #4 is making sure the issue if fixed for the vast majority to all of people experiencing the issue. #5 is is compensating those it af…
1. Yeah. That definitely sucks. We're investigating to see if this is also an issue on iOS (if anybody on that sees it, let us know). Oftentimes when we make fixes to one thing, something else breaks. Believe me, it's as annoying to us as it…
Just popping in -- I was out yesterday because I had to deal with some personal issues.
The main reason for this Android update is performance and speed. As we all are well aware of, the last big update came with rather unsavory Android speed. Ou…
Deleted those unnecessary posts.
If you guys have nothing to say that actually contributes to the thread's meaning, don't post it. You're wasting the OP's time, my time, and your own time.
Also, I hope you all realize that myself and Mr. Uni are the second line of defense when our Customer Care team is swamped. Whoever had the "brilliant" idea of flooding them with the same complaints to back that team up probably didn't realize that…
The guys that obviously make those decisions are above my paygrade, and I've been helping out with other titles in the portfolio as well as a volunteer fellowship I'm assisting in planning, so I don't have a substantial update from or for anybody at…
Pasted this in the wrong thread. Now pasting it in the right one:
As I told DFBB when he discussed it with me earlier, my main support of the change stems from the fact that CS receives beyond numerous complaints about random people joining their…
There's a slight chance you might have an unneeded space at the back or front of your e-mail address--this kind of stuff happens all the time because of your device's autocorrect features. Either that, or there definitely is a wrong character …
I was thinking about being Clayton Kershaw and lob soft balls at my boss and some of my teammates, but I don't think that's a good idea because they might hit them out of the office.
I also don't want to spend money on Dodgers stuff.
Ugh, sorry about that, guys. They've gotten a talking to.
In case it's wasn't addressed, yeah it's broken for some users, and that's one of the top things we're going to get fixed.
We don't usually sell players outright, but I'd definitely keep my eyes open for Legends or ATGs come Thanksgiving as we usually have Black Friday deals.
Remember, just because the season will be over doesn't mean TSB will.
That's the funny thing about it. I deal mostly with VIP complaints, and most of the complaints usually have to do with game performance, and ... they're usually on an older phone.
One would assume that if you can afford to have a Diamond 10 r…
We'll email you confirming whether the address you provided is correct. Then we'll ship it either that day or the next day and provide you with a tracking number.
The mobile industry is .a fast-moving one, and mobile gaming has to catch up with every step. No spokesperson in software is going to tell anybody that their phone is outdated, but the fact of the matter is the older your phone is, the more pr…
Someone pressed the wrong button when scheduling push notifications for Sunday, and it ended up going out right away. Pushes can't be taken away, so in order to make it "not useless," that was given out. I'm not going to say they should've stood pa…