I got gift today but when hit collect button app closed out and went back on no gift in inbox or 15kgold . Glu needs to fix this for everyone ASAP .. Glu gotta be biggest screw up ever better fix it ASAP
Now news says they gonna reverse it ? How that happen ? They take away players, level up, boosts, etc whatever gold used on? Probably easier just send everyone 15k
I received the gold and a few minutes ago it was taken back. This is ridiculous and I’m not spending one penny on this game now. They screwed up and should’ve let everyone keep it to start the season out on a good note. Now they’ve pissed everyone off. I guess it was smart to hurry up and spend it all like many others did, if you waited then you lost out which is even more unfair!!! Boycott the weekend everyone!!
I bet they did this on purpose to get people to start spending gold. I’m now down about 2500-3000 I wouldn’t have spent today. Typical GLU. Punish us for their eff-up.
Mistakes happen. I get it. But don’t take it back. That’s just wrong. Some already spent theirs, got repulls bxp...etc. No way to rightly do it....so YOU DONT DO IT. If they took away Gold they should return it. Own your mistake. Don’t say whoops and take it back.
what I love is people getting glu'd the first time and calling boycott..how about welcome to the game pal..this is a minor Fup compared to their normal horse shit.
I dont think taking it away was the best idea. In the grand scheme of things i think the morale boost it would have given players would have been worth it in the long run. Just my two cents I suppose.
For the record, when they "took it back", it basically just registered as if I had spent the 15k. I got the fan rewards up to 15k and my ballpark investment jumped up to Level 3.
I dont think taking it away was the best idea. In the grand scheme of things i think the morale boost it would have given players would have been worth it in the long run. Just my two cents I suppose.
Yeah i had the same thought, it means more to us than it does to them which ultimately might help their bottom line or at least not really impact it. That would have been the only way to really make it fair. I was on a conference call from 2-3 so I never got it. I wouldn't have spent any of it, so it would have been gone but I missed out on 15k in FR/Stadium progress that would have been nice (and possibly persuaded me to spend another 2500 for the 20k tier).
Glu could have claimed it was a “stimulus check” and left it alone. If everyone got the gold then it doesn’t make any difference. The whales are still gonna spend because they don’t want a regular joe competing against their rankings.
The absolute WORST decision any company can make is to give a customer a gift, then apologize that it was not meant for them and then take it back. Yes, the IDIOT that made the decision to insult its customers should be dealt with immediately! Hey Glu, it was a mistake, suck it up buttercup and move on.
Just a Silver team from the wrong side of the tracks, so what do I know? 🤷
I dont think taking it away was the best idea. In the grand scheme of things i think the morale boost it would have given players would have been worth it in the long run. Just my two cents I suppose.
Waaay more costly to take it back rather than just owning it. Whoever made the call to take it back should be freed up.
I just assumed they were taking the drug dealer approach to start the launch weekend. Lol
Yeap should've just left alone. Horrible decision to do what they are doing right now. Mistakes happen, own it and move it. Its costs them nothing in the long run. Happy players would've spent it all and then probably bought more things because of it. Happy players = more spending. This happened last year as well but it was like 5400g or something and they left it. Obviously larger amounts here but it doesn't cost them anything, its "virtual currency"
"Oops we need to restart! Yeap that's 2019 for ya!" – The Great Houmy
Glu won’t issue refunds, even if a purchase is made by mistake, but they’ll sure as hell take them if they make a mistake. The issue I see is people who spent that gold immediately after receiving the gift. Some of those people made purchases after this, and that gold was taken away from them as if Glu put a negative amount in their account. Glu admitted that it was their mistake, so in this case, I think Glu STOLE money from these customers. They can easily fix this by returning the money they stole from some people.
For the record, when they "took it back", it basically just registered as if I had spent the 15k. I got the fan rewards up to 15k and my ballpark investment jumped up to Level 3.
That is definitely the glass half full part of it and I am thankful for that .
Got my stadium up, nice amount of xp from repulls, some shiny new xfactors and both sets, I couldn't have spent it any faster 🤣
I know a few others who greatly benefited too. In fact, every single person that got it benefited at minimum, via FR and/or the stadium. However, that's not the point. I always remind my kids that nobody remembers what you say, but they will remember how you made them feel. Even thought the end result is a 'net positive', the community feels like they got shafted and that's the big takeaway.
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I thought the Foil Marte Gate was bad. 😂
– The Great Houmy