Anyone else on Android having constant crashing problems? Mine typically happen when I am autoplaying bonus/prime/season games. I can't even get through 2 or 3 games without it completely crashing. I messaged VIP CS and got the generic check your wifi response.
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Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service
How is this still a thing? Do you guys not have an IT department capable of diagnosing and patching these issues, or at the very least, coming up with a workaround? I truly do not understand.
This is a very big deal. This is not something you can just gloss over and get around to later. Your average Diamond player plays to crank out hundreds of bonus games per day. They can't do that if the app is crashing every handful of games. You'll lose big players over this.
Nothing like finally having some good pulls and ready to crank out some games this weekend and still having the app crash every 2 to 3 games.
I plan on messaging them daily until it doesn't happen to me.
I suggest all do the same. Not saying it'll speed things up, but we will annoy them as much as its annoying us at least.
Unless it's on purpose to intice customers to buying field pass. I honestly wouldn't put it past this company .