I recently was scrolling through the pages of the game and accidentally bought 10 pack of franchise player coins for 1k gold. Obviously a mistake because NO ONE knowingly spends 1k gold for franchise coins. Anyway, I contacted Customer Service and was told to be more careful and to go away since there was nothing they could (or would) do about it. I told them that if this went unresolved I would share the incident publicly; so here we are.
Read the attached and be thoroughly disgusted with their (GLU’s) business practices.
Here are comments from the 15k gift debacle thread that are germaine:
Here is my interaction:
It’s been days waiting on a follow up reply, so I share this with all of you.
Comments
Anyways, @op's story is unfortunate. In most cases, it's been my experience that CS does give you a 'one time courtesy' on these sort of things. Whether it should be expected beyond that is a different topic. As far as a 'confirm' option to buy anything, that was discussed at the 2019 VIP council and most actually were against it because it would slow everything down.
– The Great Houmy
To this day, Giancarlo Stanton continues to be dead to me.
🤣😂🤣😂🤣😂
I’ve never heard that before. Funny story!