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Double gold!

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    gilliandeannagilliandeanna Registered Users, Member 3 Posts
    Does anyone know how to fix issues with videos if you're on iOS? Whenever TSB21 has double gold the videos stop working for me. I'll watch a few and then it will give me the message 'no videos available at this time'. If I close the app and re-open it will maybe let me watch 1 and then go back to saying 'no videos available at this time'. This is when it's telling me I have 400/500 videos left to watch. It's so frustrating. It only seems to happen when it's double gold so it's starting to feel purposeful on Glu's part.
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    tshea510tshea510 Registered Users, Member 1,786 Posts
    Does anyone know how to fix issues with videos if you're on iOS? Whenever TSB21 has double gold the videos stop working for me. I'll watch a few and then it will give me the message 'no videos available at this time'. If I close the app and re-open it will maybe let me watch 1 and then go back to saying 'no videos available at this time'. This is when it's telling me I have 400/500 videos left to watch. It's so frustrating. It only seems to happen when it's double gold so it's starting to feel purposeful on Glu's part.
    It has happened to me, but not isolated to double gold. I just usually go elsewhere in the game and return, then it’s fine. I’m not sure if we iOSers have a magic trick anymore
    Just a Silver team from the wrong side of the tracks, so what do I know? 🤷
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    gilliandeannagilliandeanna Registered Users, Member 3 Posts
    edited May 2021
    tshea510 said:
    Does anyone know how to fix issues with videos if you're on iOS? Whenever TSB21 has double gold the videos stop working for me. I'll watch a few and then it will give me the message 'no videos available at this time'. If I close the app and re-open it will maybe let me watch 1 and then go back to saying 'no videos available at this time'. This is when it's telling me I have 400/500 videos left to watch. It's so frustrating. It only seems to happen when it's double gold so it's starting to feel purposeful on Glu's part.
    It has happened to me, but not isolated to double gold. I just usually go elsewhere in the game and return, then it’s fine. I’m not sure if we iOSers have a magic trick anymore
    Yes, sometimes going to another section or playing one prime game will fix it momentarily, but, for me, that fix lasts for maybe 5-10 videos and then I get the message again. Same if I soft-reset my phone. It will fix it for maybe 5-10 videos and then the message is back and I can't watch any more. It's very frustrating. And on older iOS systems there was a 'reset ad id' that would sometimes help but there is no longer that feature on iPhones. 

    ETA: now even doing that doesn’t work. What is going on Glu???
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    Grizzly99Grizzly99 Registered Users, Member 249 Posts
    Go to settings then privacy then tracking then shut off allow apps to request to track
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    mythicaldragonmythicaldragon Registered Users, Member 2,418 Posts

    Double gold was shut off at 3am est with 24hrs left on the timer. Another mistake... turn it back on glu 🙄
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    mythicaldragonmythicaldragon Registered Users, Member 2,418 Posts
    I would say this will be like one of the other hundreds of mistakes that weren’t “mistakes” impossible for them to admit they made mistake. For that reason seriously doubt they will turn it back on. 
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    Piglet1899Piglet1899 Registered Users, Member 220 Posts
    Took me 2 hours to notice as I just have the top and bottom of the screen visible when playing adverts. No wonder I wasn’t getting anywhere. 

    Switched to surveys but half of those crashing without any award. 
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    dkarski87dkarski87 Registered Users, Member 3,040 Posts
    yea zero chance they turn it back on today.
    "Oops we need to restart! Yeap that's 2019 for ya!"
    – The Great Houmy
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    Itsouttahere2Itsouttahere2 Registered Users, Member 697 Posts
    Double gold gone!
    Happy Mother’s Day!!!! 
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    Grizzly99Grizzly99 Registered Users, Member 249 Posts
    It’s working for me
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    Itsouttahere2Itsouttahere2 Registered Users, Member 697 Posts

    Not here!
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    Grizzly99Grizzly99 Registered Users, Member 249 Posts
    Weird
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    mythicaldragonmythicaldragon Registered Users, Member 2,418 Posts
    Not working I’ve seen no one else report it working anywhere. 
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    Grizzly99Grizzly99 Registered Users, Member 249 Posts
    I’m in Canada if that makes a difference 
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    Grizzly99Grizzly99 Registered Users, Member 249 Posts
    Still working 
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    Grizzly99Grizzly99 Registered Users, Member 249 Posts
    Should have kept my mouth shut 😂. Just went to 5 
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    CanadaCubsCanadaCubs Registered Users, Member 1,235 Posts
    Grizzly99 said:
    Should have kept my mouth shut 😂. Just went to 5 
    If something is in your favour, it’s best to not mention it here. 
    "If you can't beat them, report them"
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    DETROITCITYCLUBDETROITCITYCLUB Registered Users, Member 117 Posts
    Took me 2 hours to notice as I just have the top and bottom of the screen visible when playing adverts. No wonder I wasn’t getting anywhere. 

    Switched to surveys but half of those crashing without any award. 
    Seems to me that players might be inclined to spend more money on the game if this sort of thing didn't happen constantly. 
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    slafrance2slafrance2 Registered Users, Member 1,370 Posts
    Tbh since they’ve turned it off I haven’t played all day. Did a ton or yard work with my wife. It was great!  
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    BigpredfanBigpredfan Registered Users 3,306 Posts
    It is back to 10 per video for me as of about 30 minutes ago
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    mythicaldragonmythicaldragon Registered Users, Member 2,418 Posts
    Same back on for me. 👍🏻 Surprisingly.
    Hopefully they will extend it a little. 
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    ToughthundercatsToughthundercats Registered Users, Member 1,959 Posts
    Same back on for me. 👍🏻 Surprisingly.
    Hopefully they will extend it a little. 
    Yeah....no.... That would definitely be a surprise...
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    2020KC2020KC Registered Users, Member 711 Posts
    It is back to 10 per video for me as of about 30 minutes ago
    snitches = stitches.
    you can't spell deteriorate without detroit
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    slafrance2slafrance2 Registered Users, Member 1,370 Posts
    edited May 2021
    Is it me or is it convenient that videos are not working even videos for the achievements?

    edit: double gold is gone for me. I really need to stop playing again.lol
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    Grizzly99Grizzly99 Registered Users, Member 249 Posts
    It was there this morning but not now
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    tshea510tshea510 Registered Users, Member 1,786 Posts
    Is it me or is it convenient that videos are not working even videos for the achievements?

    edit: double gold is gone for me. I really need to stop playing again.lol
    Yeah, it was taking forever to find a vid earlier Seems to have gotten a little quicker now
    Just a Silver team from the wrong side of the tracks, so what do I know? 🤷
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    mythicaldragonmythicaldragon Registered Users, Member 2,418 Posts
    Grizzly99 said:
    It was there this morning but not now
    I believe they extended it a bit because of their mistake yesterday. 
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    2020KC2020KC Registered Users, Member 711 Posts
    Grizzly99 said:
    It was there this morning but not now
    I believe they extended it a bit because of their mistake yesterday. 
    By that math they should have double gold forever as much as they f-up
    you can't spell deteriorate without detroit
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    Cooz19Cooz19 Registered Users 1,256 Posts
    Has it been live since before Saturday? I have it now. Didn't try before.
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    dkarski87dkarski87 Registered Users, Member 3,040 Posts
    hmm dont think so. Must have turned it on at 3am cause didnt see it active.
    "Oops we need to restart! Yeap that's 2019 for ya!"
    – The Great Houmy
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