Glu Communities
Forums Home› MLB Tap Sports Baseball '22› General TSB Discussion
Options

Still ticked off

jmbulldogjmbulldog Registered Users, Member 9 Posts
in General TSB Discussion
I am still ticked off that I lost my team from last year and had to start all over again. Not sure I will ever make another purchase from tap unless they make it right. I would advise everyone else to do the same because it very well could happen to you as well. 

Some history. I had an old Facebook account that my account was linked to. I closed that account a few years back and asked to change my tap baseball backup to something else and then I got to deal with the disaster that is called customer service from another country. Man is it terrible. No one was willing to help me so I had to create a new account. The funny part is my account was just shy of a VIP account so just not high enough for GLU to care. So be warned and make sure you have a good backup. 

Ps. I even provided screenshots of my team and proof of purchases going back months and that still was not enough. So again, be warned. 

Comments

  • Options
    navyjack77navyjack77 Registered Users, Member 1,299 Posts
    jmbulldog said:
    I am still ticked off that I lost my team from last year and had to start all over again. Not sure I will ever make another purchase from tap unless they make it right. I would advise everyone else to do the same because it very well could happen to you as well. 

    Some history. I had an old Facebook account that my account was linked to. I closed that account a few years back and asked to change my tap baseball backup to something else and then I got to deal with the disaster that is called customer service from another country. Man is it terrible. No one was willing to help me so I had to create a new account. The funny part is my account was just shy of a VIP account so just not high enough for GLU to care. So be warned and make sure you have a good backup. 

    Ps. I even provided screenshots of my team and proof of purchases going back months and that still was not enough. So again, be warned. 
    I honestly think you just had a bad CS rep. It happens a lot. You should try again. A different CS rep might be more helpful.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.

Sign In Register

Categories