This story concludes with Customer Care closing my concern as a non-issue. I am a professional software test engineer and the steps that they gave me to fix a "possible display issue" were steps that I had already performed even before the first post in this thread. My final assessment is that this company bit off more…
Same thing happened today. I only got credit for two wins after I won four. If I did not need two wins a day for the overall daily objective, I would happily pretend this mode does not exist. I contacted Customer Care.
I spent about a week on a completely different issue regarding Gauntlet. However, every time I think they finally understood my issue, they came back with an answer to a question I did not ask and expected to close the issue on that. Three days ago, I thought they finally understood the issue that I found and told me they…