Better customer support

reameth

Providing better customer feedback on these forums. If people spend upwards of 40 bucks in an IOS game with full retail prices of games on real consoles going for $59.99, you would think we would have better customer support.

Kuro

There unfortunately has been a huge backlog in the customer support this year. I still haven't gotten my tickets answered either but they get to them eventually...

As for the purchases in a free game, it's more or less all up to the buyer if they believe a game like that deserves the price of a hard copy game and purchases stuff. That's just the business, but your point is still very valid and I hope they can resolve the backlog soon.